THE ALTAR MYSTERY SCHOOL
TERMS OF SERVICE
Last Updated: January 16, 2026
OVERVIEW
This website and all associated Services are operated by Serpentinae LLC ("we", "us", "our", "The Altar", "The Travel Witch"). By accessing thetravelwitch.com, purchasing any Services, or enrolling in The Altar Mystery School, you ("Student", "you", "your") agree to be bound by these Terms of Service.
By enrolling in The Altar, you acknowledge that:
- You have read and understood these Terms in their entirety
- You are at least 18 years of age
- You accept these Terms without modification
- You understand this is a devotional study program requiring personal commitment
If you do not agree to these Terms, you may not access or use our Services.
SECTION 1 - DEFINITIONS
"The Altar" refers to the mystery school operated by Shiva Honey through Serpentinae LLC, including all membership tiers (The Altar and The Temple).
"Services" includes all offerings provided through The Altar: mystery school memberships, courses, teachings, lunar keys, seasonal studies, workshops, retreats, private sessions, ritual tools, digital content, and any other products or services offered.
"Content" refers to all teachings, recordings, written materials, guided meditations, ritual instructions, grimoire pages, videos, audio files, and any other intellectual property provided through The Altar.
"Student" refers to any individual enrolled in The Altar Mystery School at any membership level.
"Devotional Work" refers to the personal, private spiritual practice undertaken by Students as part of their study.
SECTION 2 - NATURE OF THE ALTAR
2.1 MYSTERY SCHOOL STRUCTURE
The Altar is a self-paced mystery school rooted in devotion, integration, and return. This is not a certification program, therapy service, or professional training. This is a body of devotional work you commit to for your own transformation.
You understand and agree that:
- Study unfolds through seasonal themes and lunar cycles
- There are no deadlines, required participation, or expectations to move quickly
- Learning happens through rhythm, return, and integration over time
- Silence, rest, and reflection are considered part of the work
- You are responsible for your own practice and results
2.2 SPIRITUAL AND EDUCATIONAL NATURE
The Altar provides spiritual education and devotional tools. We do not provide:
- Medical advice or mental health treatment
- Professional counseling or therapy services
- Guarantees of specific spiritual experiences or outcomes
- Emergency support or crisis intervention
You are responsible for:
- Your own physical, mental, and spiritual well-being
- Seeking appropriate professional support when needed
- Determining what practices are suitable for your circumstances
- Your interpretation and application of teachings
SECTION 3 - ENROLLMENT & PAYMENT
3.1 MEMBERSHIP TIERS
The Altar offers two membership levels:
The Altar: $111/month or $1,111/year
- Foundational studies in ritual magic, seasonal practice, and devotional work
- Seasonal courses and monthly lunar keys
- Access to growing archive of past teachings
- May cancel monthly membership anytime after first month
The Temple: $555/month or $5,555/year
- Private study with personalized guidance
- Everything in The Altar tier plus quarterly luxury gift boxes, bespoke annual ritual, quarterly private sessions, and priority access
- Requires minimum one-year commitment regardless of payment structure
3.2 PAYMENT TERMS
Monthly Memberships (The Altar tier only):
- Billed automatically on the same day each month
- You may cancel anytime; cancellation takes effect at the end of your current billing period
- No partial month refunds
Monthly Memberships (The Temple tier):
- Billed automatically on the same day each month for 12 consecutive months
- Minimum one-year commitment required
- You may not cancel before completing 12 months of payment
- Financial obligation continues for full 12 months even if you stop accessing Content
- After 12 months, you may continue or cancel with 30 days notice
- No partial month refunds
Annual Memberships (Both tiers):
- Billed once per year on enrollment date
- Provides access for 12 full months from date of payment
- Completely non-refundable - no trial period, no exceptions
- See Section 4 for complete refund policy
The Temple Application & Commitment:
- Requires application and acceptance before enrollment
- Upon acceptance, you commit to one full year regardless of payment structure
- This commitment ensures container stability for all Temple students
- The Temple is a significant financial and spiritual commitment. Please ensure you are ready for this level of devotional study before applying.
Founding Student Rate:
- Available for limited time during launch period
- Once enrolled at founding rate, your rate remains locked as long as you maintain continuous membership
- If you cancel and re-enroll later, current pricing applies
- Founding rate applies only to The Altar tier
3.3 PAYMENT PROCESSING
All payments are processed securely through Thinkific. By providing payment information, you authorize us to charge the applicable fees to your payment method. You are responsible for:
- Maintaining valid payment information
- Any fees charged by your financial institution
- Any failed payment fees ($25 per failed transaction)
- For Temple students: Continued payment obligation even if payment method fails
3.4 PRICE CHANGES
We reserve the right to modify pricing at any time. Current members will receive 30 days notice before any price increase affects their account. Founding members maintain their original rate as long as membership remains active.
SECTION 4 - REFUND POLICY
4.1 NO REFUNDS ON DIGITAL CONTENT
All sales are final. Due to the immediate access to digital content upon enrollment, we do not offer refunds for:
- Monthly memberships (current or past months)
- Annual memberships (no exceptions)
- Completed courses, workshops, or teachings
- Digital products, recordings, or materials you have accessed
- Retreat deposits or payments (see Section 8)
4.2 ANNUAL MEMBERSHIPS - NO TRIAL PERIOD
Annual memberships have NO trial period and are completely non-refundable:
- Payment is due in full upon enrollment
- No refunds will be issued for any reason after purchase
- No refunds for unused time if you choose not to engage with Content
- No refunds for personal circumstances, life changes, or dissatisfaction
- By purchasing an annual membership, you accept full financial responsibility for the entire year
4.3 THE TEMPLE - YEAR-LONG COMMITMENT
The Temple tier requires a minimum one-year commitment regardless of payment structure:
If paying annually ($5,555/year):
- Payment due in full upon acceptance
- Completely non-refundable
- No refunds if you choose to leave before the year completes
If paying monthly ($555/month):
- You commit to 12 consecutive months of payment
- You may not cancel before completing 12 months
- If you attempt to cancel or stop payment before 12 months, you remain financially responsible for all remaining months
- Failed payments will incur $25 fee per occurrence plus continued obligation for remaining balance
- Access to Content and private sessions terminates immediately upon payment failure, but financial obligation for the full year remains
- We reserve the right to pursue collection for unpaid balances
4.4 NO EXCEPTIONS
We do not make exceptions to this refund policy for any reason, including:
- Personal circumstances or life changes
- Dissatisfaction with Content or teaching style
- Lack of time to engage with materials
- Technical issues (we provide reasonable technical support)
- Change of mind after enrollment
- Claims of non-use or non-access to Content
- Financial hardship or unexpected expenses
- Relocation, illness, or family emergencies
- Death or incapacity (estate remains responsible for Temple commitments)
By enrolling, you accept full responsibility for your purchase decision and financial commitment.
4.5 CHARGEBACK POLICY
Filing a chargeback or payment dispute constitutes breach of these Terms. If you file an unauthorized chargeback:
- Your access to all Services will be immediately terminated
- You will be permanently banned from re-enrollment in any tier
- We reserve the right to pursue collection of fees plus administrative costs ($150 administrative fee + any outstanding balance)
- You waive any right to future participation in The Altar or related offerings
- For Temple students: You remain financially liable for the full year commitment plus fees
If you have concerns about charges, contact us directly at [email protected] before initiating any chargeback or dispute. We will work with you in good faith to resolve billing questions.
SECTION 5 - CANCELLATION & TERMINATION
5.1 STUDENT-INITIATED CANCELLATION
For The Altar (monthly members only):
- You may cancel your membership at any time after your first month
- Email [email protected] with "Cancellation Request" in subject line
- Cancellation takes effect at the end of your current billing period
- You retain access to Content through the end of your paid period
- No partial refunds for unused time
For The Altar (annual members):
- Annual memberships cannot be cancelled mid-year
- No refunds under any circumstances
- Membership expires at end of 12-month period
- You may choose not to renew
For The Temple (both payment structures):
- You may not cancel before completing 12 months
- Monthly members remain financially obligated for full year even if access is terminated
- After 12 months, monthly members may cancel with 30 days notice
- Annual members complete their year; may choose not to renew
5.2 EFFECT OF CANCELLATION
Upon cancellation:
- Access to current season's Content ends at billing period close
- Access to archived Content is removed
- Private session credits expire (Temple)
- Quarterly gift box shipments cease (Temple)
- Member discounts no longer apply
- Priority registration privileges end
5.3 RE-ENROLLMENT
If you cancel and later wish to re-enroll:
- Current pricing applies (founding rates do not transfer)
- You begin as a new student
- Previous progress or access is not restored
- Previous payments do not carry forward
- For The Temple: You must re-apply and be accepted
5.4 OUR RIGHT TO TERMINATE
We reserve the right to suspend or terminate your access immediately, without refund, if you:
- Violate these Terms of Service
- Share or distribute Content without authorization
- Engage in harassment, abuse, or threatening behavior
- Submit fraudulent payment information
- File unauthorized chargebacks
- Violate intellectual property rights
- Engage in any illegal activity
For Temple students: Even if we terminate your access for violations, you remain financially responsible for your year-long commitment.
SECTION 6 - INTELLECTUAL PROPERTY
6.1 OWNERSHIP
All Content provided through The Altar is the exclusive intellectual property of Shiva Honey and Serpentinae LLC, including:
- Written teachings and course materials
- Audio and video recordings
- Guided meditations and ritual instructions
- Grimoire pages and downloadable content
- Images, graphics, and visual materials
- The Altar name, logo, and branding
This Content is protected by:
- United States copyright law
- International copyright treaties
- Trademark protections
- Trade secret laws
6.2 LIMITED LICENSE
Your enrollment grants you a limited, non-exclusive, non-transferable, revocable license to:
- Access and view Content for personal devotional use only
- Download materials designated as downloadable for personal practice
- Participate in teachings and workshops during your active membership
You may NOT:
- Share, distribute, or republish any Content in any format
- Record, screenshot, or copy teachings for distribution
- Use Content for commercial purposes
- Create derivative works based on our materials
- Share your login credentials with others
- Post Content to social media, forums, or other platforms without written permission
- Use teachings to create your own courses, workshops, or paid offerings
6.3 ENFORCEMENT
Unauthorized use, reproduction, or distribution of Content will result in:
- Immediate termination of membership without refund
- For Temple students: Termination does not release you from year-long payment obligation
- Permanent ban from The Altar and all related offerings
- Potential legal action including pursuit of damages
- Copyright infringement claims under DMCA
If you become aware of any unauthorized use or distribution of our Content, please report it immediately to [email protected].
SECTION 7 - STUDENT CONDUCT
7.1 EXPECTED CONDUCT
As a Student of The Altar, you agree to:
- Engage with teachings respectfully and in good faith
- Take personal responsibility for your practice and wellbeing
- Maintain confidentiality of any shared student experiences
- Respect the sovereignty and privacy of other students
- Use Content solely for personal devotional practice
- Honor the sacred nature of the work
7.2 PROHIBITED CONDUCT
You may not:
- Harass, threaten, or abuse the teacher or other students
- Share Content without authorization
- Impersonate others or provide false information
- Attempt to hack, reverse engineer, or compromise our systems
- Use Services for any illegal purpose
- Spam, solicit, or advertise to other students
- Record private sessions (Temple) without explicit written permission
7.3 COMMUNITY INTERACTION
While The Altar emphasizes individual devotional practice over community engagement, when interaction occurs:
- Respect boundaries and diverse paths
- Maintain appropriate professional boundaries with the teacher
- Understand that other students' experiences may differ from yours
- Honor the sacred nature of shared space
- For Temple students: Respect the intimate nature of the limited container
SECTION 8 - RETREATS & IN-PERSON OFFERINGS
8.1 SEPARATE AGREEMENTS
Retreats and in-person offerings are governed by:
- These Terms of Service
- Specific retreat agreements provided at registration
- Venue policies and requirements
- Travel and cancellation terms
8.2 RETREAT PAYMENTS
All retreat payments are non-refundable:
- Deposits are non-refundable upon registration
- Full payment is required by the deadline specified
- No refunds for cancellations, regardless of reason or timing
- No refunds for unused portions of retreat experience
- No credits toward future retreats
8.3 TRAVEL INSURANCE REQUIRED
You are required to obtain travel insurance covering:
- Trip cancellation/interruption
- Medical emergencies
- Travel delays
- Lost luggage
We are not responsible for any losses, injuries, or expenses incurred before, during, or after retreat participation.
8.4 RETREAT MODIFICATIONS
We reserve the right to:
- Modify retreat schedule, location, or programming
- Cancel retreat due to low enrollment or force majeure
- Replace teacher with qualified substitute if necessary
In the event of retreat cancellation by us, you will receive full refund of payments made. This is your sole remedy; we are not responsible for any other travel costs, lost wages, or consequential damages.
8.5 RETREAT CONDUCT & LIABILITY
By attending a retreat, you:
- Accept all risks of travel and participation
- Agree to venue rules and local laws
- Release us from liability for injuries or losses
- Acknowledge retreat environments may be physically/emotionally challenging
- Understand you may be asked to leave without refund if you violate conduct policies
SECTION 9 - DISCLAIMERS & LIMITATIONS
9.1 NO GUARANTEES
We make no guarantees regarding:
- Specific spiritual experiences or outcomes
- Personal transformation or healing results
- Financial, professional, or relationship improvements
- Magical or ritual effectiveness
- Compatibility with your path or practice
- Results from devotional work or shadow practice
Your results depend entirely on your own commitment, practice, and circumstances.
9.2 NOT MEDICAL OR MENTAL HEALTH ADVICE
The Altar is not a substitute for professional medical or mental health care.
- Content is for spiritual education and personal practice only
- We do not diagnose, treat, or cure any physical or mental condition
- Teachings about death work, shadow work, and grief are educational, not therapeutic
- Private Temple sessions are spiritual mentorship, not therapy or counseling
- Always consult qualified healthcare providers for medical or psychological concerns
If you are experiencing mental health crisis:
- Contact emergency services (988 Suicide & Crisis Lifeline)
- Reach out to a licensed mental health professional
- Do not rely on spiritual teachings as a replacement for clinical care
9.3 ASSUMPTION OF RISK
By enrolling in The Altar, you acknowledge and accept that:
- Spiritual practice carries inherent risks and uncertainties
- Shadow work and death contemplation can be psychologically challenging
- Ritual practice may produce intense emotional or somatic experiences
- You are solely responsible for determining what practices are safe and appropriate for you
- We are not liable for any physical, emotional, psychological, or spiritual effects you experience
- You engage in all practices at your own risk
9.4 NO WARRANTIES
Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including:
- Merchantability or fitness for particular purpose
- Uninterrupted or error-free access
- Accuracy or completeness of Content
- Results or outcomes from practice
- Compatibility with your spiritual path
9.5 LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Serpentinae LLC, Shiva Honey, and our affiliates, officers, employees, agents, and contractors SHALL NOT BE LIABLE for any:
- Direct, indirect, incidental, special, consequential, or punitive damages
- Lost profits, revenue, data, or business opportunities
- Personal injury, emotional distress, or property damage
- Spiritual crises or psychological effects from practice
- Any damages arising from your use of Services, even if advised of possibility
Your sole remedy for dissatisfaction is to cancel your membership per the terms in Section 5.
In jurisdictions that do not allow limitation of liability, our liability is limited to the amount you paid for Services in the 90 days preceding the claim.
SECTION 10 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Serpentinae LLC, Shiva Honey, The Altar, and our affiliates, officers, directors, employees, agents, and contractors from any and all:
- Claims, demands, or lawsuits
- Losses, damages, or expenses (including reasonable attorneys' fees)
- Arising from or related to:
- Your use of Services
- Your violation of these Terms
- Your violation of any rights of others
- Your conduct in connection with The Altar
- Your spiritual practice or application of teachings
- Your breach of year-long Temple commitment (if applicable)
This indemnification survives termination of your membership.
SECTION 11 - PRIVACY & DATA
11.1 PRIVACY POLICY
Your use of Services is also governed by our Privacy Policy, available at [LINK TO PRIVACY POLICY]. By using Services, you consent to our data practices as described in the Privacy Policy.
11.2 DATA COLLECTION
We collect and process information necessary to:
- Provide Services and process payments
- Communicate with you about your membership
- Send you Content, teachings, and updates
- Ship physical items (Temple gift boxes, retreat materials)
- Improve our offerings and user experience
11.3 COMMUNICATIONS
By enrolling, you consent to receive:
- Transactional emails about your account
- Lunar keys and teaching releases
- Announcements about retreats and offerings
- Occasional updates about The Altar
- Temple-specific communications (for Temple students)
You may unsubscribe from marketing emails but will continue to receive essential account communications.
11.4 CONFIDENTIALITY
For Temple Students:
- Private session content remains confidential
- We do not share your personal information or experiences
- You may share your own experience but may not record or distribute sessions
- Bespoke rituals and personalized guidance are for your use only
For All Students:
- Your enrollment and participation are confidential
- We do not share student lists or contact information
- Any testimonials or case studies require explicit written permission
SECTION 12 - MODIFICATIONS TO TERMS
12.1 RIGHT TO MODIFY
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on our website. It is your responsibility to check Terms periodically for changes.
12.2 NOTICE OF CHANGES
For material changes, we will provide notice via:
- Email to your registered email address
- Announcement in member portal
- Notice posted on website
12.3 CONTINUED USE
Your continued use of Services following the posting of changes constitutes your acceptance of those changes. If you do not agree to modified Terms, your sole remedy is to cancel your membership per Section 5.
Note: Changes to Terms do not affect your existing payment obligations, including Temple year-long commitments already in place.
SECTION 13 - MODIFICATIONS TO SERVICES
13.1 RIGHT TO MODIFY
We reserve the right to:
- Modify or discontinue Services at any time without notice
- Change pricing for new enrollments (current members receive 30 days notice)
- Alter Content, teachings, or delivery format
- Add or remove features from membership tiers
- Modify retreat offerings or locations
- Adjust The Temple student limit or application process
13.2 NO LIABILITY
We will not be liable to you or any third party for any modification, suspension, or discontinuance of Services.
13.3 GRANDFATHERED FEATURES
If we remove features from your membership tier, we will either:
- Maintain your access to those features, or
- Provide 30 days notice before removal
This does not apply to pricing changes or the no-refund policy.
SECTION 14 - DISPUTE RESOLUTION
14.1 GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to conflict of law provisions.
14.2 INFORMAL RESOLUTION
Before filing any legal claim, you agree to first contact us at [email protected] to attempt informal resolution. We will work in good faith to resolve disputes amicably within 30 days.
14.3 ARBITRATION
Any dispute arising from these Terms or your use of Services shall be resolved through binding arbitration rather than in court, except:
- Small claims court disputes (under $10,000)
- Intellectual property claims
- Injunctive relief for Terms violations
Arbitration terms:
- Conducted by American Arbitration Association (AAA)
- Following AAA Consumer Arbitration Rules
- Located in Michigan or conducted remotely
- Each party bears their own legal costs
- Arbitrator's decision is final and binding
- You waive any right to jury trial
14.4 CLASS ACTION WAIVER
You agree to bring claims only in your individual capacity, not as a class member or representative. You waive any right to participate in class action lawsuits or class-wide arbitration against us.
14.5 TIME LIMIT FOR CLAIMS
You must bring any claim within one (1) year of the date the claim arose, or the claim is permanently barred.
SECTION 15 - GENERAL PROVISIONS
15.1 ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any retreat-specific agreements, constitute the entire agreement between you and Serpentinae LLC regarding Services.
15.2 SEVERABILITY
If any provision of these Terms is found unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15.3 NO WAIVER
Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. Any waiver must be in writing and signed by our authorized representative.
15.4 ASSIGNMENT
You may not assign or transfer these Terms or your membership. We may assign or transfer our rights and obligations without restriction.
15.5 HEADINGS
Section headings are for convenience only and do not affect interpretation of these Terms.
15.6 FORCE MAJEURE
We are not liable for any failure to perform obligations due to circumstances beyond our reasonable control, including: natural disasters, war, terrorism, riots, embargoes, acts of government, fire, floods, accidents, strikes, pandemics, or internet/technology failures.
Note: Force majeure does not release Students from payment obligations, including Temple year-long commitments.
15.7 SURVIVAL
The following sections survive termination of your membership:
- Section 4 (Refund Policy)
- Section 6 (Intellectual Property)
- Section 9 (Disclaimers & Limitations)
- Section 10 (Indemnification)
- Section 14 (Dispute Resolution)
SECTION 16 - CONTACT INFORMATION
For questions, concerns, or support regarding these Terms or your membership:
Email: [email protected]
Business Name: Serpentinae LLC
Website: serpentinae.com
Response Time: We respond to inquiries within 2-3 business days. For urgent issues, please mark your email "URGENT" in the subject line.
SECTION 17 - ACKNOWLEDGMENT & ACCEPTANCE
By enrolling in The Altar Mystery School, you acknowledge that:
✓ You have read these Terms of Service in their entirety
✓ You understand this is a devotional study program, not therapy or professional training
✓ You accept the no-refund policy and understand all sales are final
✓ You understand annual memberships have no trial period and are completely non-refundable
✓ For Temple students: You understand and accept the one-year minimum commitment regardless of payment structure
✓ You will not share, distribute, or reproduce any Content
✓ You take full responsibility for your spiritual practice and wellbeing
✓ You agree to binding arbitration and waive right to jury trial
✓ You accept all risks associated with spiritual practice and shadow work
✓ You understand The Altar provides education, not medical or mental health treatment
✓ You acknowledge your payment obligations survive even if you stop accessing Content
✓ You understand chargebacks will result in permanent ban and potential legal action
This is a binding legal agreement. If you do not agree to these terms, do not enroll.
SPECIAL NOTE FOR TEMPLE APPLICANTS
The Temple is an intimate container limited to 3 students. This tier requires:
- Minimum one-year commitment (12 consecutive months)
- Significant financial investment ($5,555 annually or $555/month for 12 months)
- Personal responsibility for this commitment regardless of life circumstances
- Understanding that access may be terminated for violations, but payment obligation remains
Before applying, please ensure:
- You are financially stable and can commit to the full year
- You understand this is non-refundable under any circumstances
- You are ready for intensive devotional study and shadow work
- You can honor this container for yourself and fellow Temple students
Last Updated: January 16, 2026
Version: 1.0